Welcome to our FAQs section, where we address common questions and provide helpful answers about our services as a marketing merchandiser specializing in customizable promotional items. Whether you're new to promotional merchandise or a seasoned marketer looking to enhance your brand's visibility, our FAQs are here to provide clarity and guidance.
Trndy & Co. is an apparel and accessories company that creates trendy and witty products for financial experts, such as tax experts, CPAs, Enrolled Agents, accountants, financial advisors, investors, auditors, and more. Our products are designed to reflect your professional and personal interests and showcase your sense of humor and personality.
We offer a wide range of products, including t-shirts, hoodies, sweatshirts, tanks, hats, mugs, and more. Each product features a unique design, slogan, or pun that represents a specific niche or interest in the financial world. You can browse our collection.
To place an order, simply select the products you want, add them to your cart, and proceed to checkout. You will need to provide your name, email address, shipping address, and payment information. Once you submit your order, we will send you a confirmation email with the details of your order.
We accept various payment methods, such as credit cards, PayPal, and Apple Pay. All payments are processed securely and encrypted.
We offer free shipping for orders over $50 within the United States. You can see the shipping fees and options during checkout.
We strive to ship our products within 2-3 business days from the date of your order. Delivery times may vary depending on your location and shipping method. You can see the estimated delivery date during checkout.
We want you to be satisfied with your purchase from Trndy & Co. If for any reason you are not completely happy with your product, you may return it within 14 days of the delivery date for a refund or exchange. The product must be unused, unwashed, and in its original packaging. You are responsible for the return shipping costs, unless the product is defective or incorrect. We reserve the right to refuse returns that do not meet our criteria or to charge a restocking fee.
You can cancel or modify your order within 24 hours of submitting it by contacting us at [email protected]. After 24 hours, we may have already processed and shipped your order, and we cannot cancel or modify it.
You can contact us anytime by emailing us at [email protected]. We strive to respond to all inquiries within 24-48 business hours, except on weekends and holidays. Our business hours are Monday through Friday 9:00am - 5:00pm EST.